Transmonde-Customer Service

"An experienced, knowledgeable, and caring staff"

Our Customer Care staff of 18 manages all aspects of our customer's purchase experience. Personally answering every inquiry, an average of 3,000 per day, they understand every contact they have with a customer is an opportunity to build upon that relationship and make it a positive experience. Our team makes sure our customers' needs are being met by an experienced, knowledgeable and caring staff.

  • Our services include:
  • Order and payment processing
  • Daily banking deposits
  • Credit Card processing
  • Transaction reporting
  • Mail, phone & email correspondence management
  • Continuity subscription servicing
  • Collections management
  • Returns & refunds processing